OUR STORES

VISIT OUR STORE

82/5, Navdurga Colony, Jhalamand
Jodhpur, RJ 342005

  • Phone: +91 (0)291 358 7055
  • Mail: help@adhovastraa.com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do I need to create an account on adhovastraa to place an order?

Yes, you need to register on the site to place an order.

What is the benefit of creating an account on adhovastraa?

There are various benefits of creating an account on our website, some of the benefits being – receiving regular updates on latest offers, new arrivals and much more. You are also required to add the address for the new orders unless there is a change in address. You can log in and review the order history of all the transactions done on the account.

Can I change my order once it has been placed?

We don’t accept changes in the order once they are placed. However, If changes are communicated within 24 hours, we might be able to make the change in the order or the address of delivery. These changes are at the sole discretion of Adhovastraa Private Limited.

Can I cancel my order?

Orders can be cancelled within 4 Hours of placing the order. To cancel your order, please send us an email on our contact us page or call us on phone number with your name, order number, order date and your mobile number. Our team will call you and confirm the cancellation.

When and how will I get my refund in case of cancellation or product return?

The refund for the returned products will be given in the form of a coupon code that will be valid for 3 months which can be applied on the next purchase. Upon completion of “Quality Check” process for returned products, company/ adhovastraa will initiate the refund within 7-10 working days to the same instrument which was debited. adhovastraa does not have any influence on the refund timelines except processing the refund. Once the refund is issued, we request you to kindly connect with your respective bank or credit card issuer for further updates.

INFORMATION ABOUT US

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